Payment Methods
* PayPal
*Visa
* Mastercard
*American Express
* SPEI
* Cash payment at OXXO
* KueskiPay
Some banks or convenience stores may charge fees for their services. All purchases you make on our website are safe and secure under PCI operations; For more information about how payments and transactions work within our website, you can consult our PRIVACY NOTICE and TERMS OF SERVICE.
Shipping coverage
We handle international shipments.
shipments
Once you complete the purchase process in ourwebsite, we will prepare your package for shipment, each of our accessories is packed and shipped with great care. We have the following shipping options available:
* Local Mty and metropolitan area - from 2 to 4 business days - From $49mxn
* Regular to all of Mexico - up to 10 business days - $79 mxn
* Express shipping to all of Mexico - up to 5 business days - $159mxn
* Local - pick up at Arboleda branch - 2 business days - free of charge
On purchases over$1,800mxnregular domestic shipping isfree.(*Subject to change without notice)
For international shipments the cost and delivery time may vary depending on the location.
International shipments are made through UPS.
Shipping and gift wrapping prices are subject to change without notice as prices may vary seasonally.
In case your address is in extended zonedelivery timemay vary.
Saturdays and Sundays are not considered business days or holidays.
Considerations
The business days considered by the parcel are from Monday to Friday from 00:00 a.m. to 11:59 p.m.
For express shipments. If your order is placed before 12:00 pm (noon) it will be shipped the same day, if your order is placed after this time it will be shipped until the next business day.
Shipments depend on our parcel providers, who in some cases do not have express shipping to all locations. If your order is the case, a person from our staff will contact you to notify you and give you the option to switch to regular shipping. .
Shipping times may vary depending on your location and the parcel company, you can follow the route of your package by consulting the guide that we will send you to your email.
Once the package is collected, the merchandise is the responsibility of the parcel provider, if you have questions about the trajectory of your package, you should contact them.
In the event that any of the accessories arrive in poor condition, you can make your 10-day guarantee valid by following the steps indicated in our RETURN POLICY. If you have any questions about your order, write to us by Whatsapp at 81 1488 6601, chat on our page or email clientes@malandra.mx
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