PAYMENT AND SHIPPING FORMS - Malandra Jewelry
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PAYMENT AND SHIPPING FORMS

PAYMENT AND SHIPPING FORMS

SHIPPING

Once you complete the purchase process in ourwebsite, we will prepare your package for shipment, each of our accessories is packed and shipped with great care. We have the following shipping options available:

Regular - (All Mexico)

4 to 8 business days

$99.00 MXN

Express shipping - (All Mexico) - *Saturday and Sunday are not considered business days.

2 to 4 business days

$159.00 MXN

Local - Pick up at Arboleda store

1 business day. * Subject to availability

Free of charge

free regular shipping 4 to 8 business days In purchases above $1,200.00 MXN

International -

*It varies

*It varies

UPS Expedited - USA & Canada *It varies *It varies
UPS Standard - USA & Canada *It varies *It varies
  • *Shipping and gift wrap prices are subject to change without notice as they vary by season.
  • In case of being an extended area, the delivery time varies.


CONSIDERATIONS:

  • Business days are Monday through Friday from 12:01 a.m. to 11:59 p.m. Saturdays and Sundays are not considered business days.
  • In the case of personalized or custom orders, the time displayed on each product is in addition to the shipping time to its destination.
  • In express shipments, if your order is placed before 12:00 pm (noon) it will be shipped the same day, if your order is placed after the indicated time, it will be shipped until the next business day.
  • Shipments depend on our parcel providers, who in some cases do not have express delivery to all locations, if this is the case with your order, a person from our staff will contact you to notify you and give you the option to change to regular delivery. .
  • Shipping times may vary depending on your location and the parcel company, you can follow the route of your package by consulting the guide that we will send you by email.
  • Once the package is collected, the merchandise is the responsibility of the parcel provider, if you have doubts about the path of your package, you should contact them.
  • In the event that any of the accessories arrive in poor condition, you can carry out a return process by following the steps indicated in ourRETURN POLICY. If you have any questions about your order, write to us atcustomers@malandra.mx.
  • In international shipmentsMalandra Jewelry is not responsible for customs fees and taxes applied to the product by the receiving country of the shipment. The customer is responsible for paying any fees and taxes applied at the time of receiving your order. For more information consult ourPURCHASE POLICIES.

PAYMENT METHODS

We want to offer you a quick and easy shopping experience, so we accept different payment methods such as:
  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Payment by OXXO
  • Payment by SPEI

Some banks or convenience stores may charge fees for their services. All purchases you make on our website are safe and secure under PCI operations; For more information about how payments and transactions work within our website, you can consult ourNOTICE OF PRIVACY YTERMS OF SERVICE. 

 

If you have doubts to make your purchase consult our manuals:

Manual for smartphone

Handbook for web

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